Who we are
Our website address is: https://safechain.com.
Privacy Notice
Safe Chain Solutions, LLC is providing this notice (“Privacy Notice”) to explain our online information practices and the choices you can make about the way your information is collected and used. This Privacy Notice applies only to the use and collection of data collected by this website, and does not apply to any other data collected by Safe Chain Solutions, LLC or its affiliates through any other website or other means.
As used in this Privacy Notice, “we,” “our” and “us” means Safe Chain Solutions, LLC, and its related companies and affiliates.
Collection of Your Information
We collect and store information that you voluntarily choose to give us or enter on our website (e.g., your name, address, e-mail address, mobile number, username and password (if any), and medication or other health information that you provide during account registration or thereafter). If you do not want us to collect this information, please do not provide it to us.
We may also collect certain identifying and activity information automatically, such as your device type, Internet Protocol (IP) address, device and advertising identifiers, operating system, Internet service provider, the date and time of your website use, information about the links you click and your other interactions with the website, and other standard log information. We also may receive error-reporting information in the event of a technical error, including the device type and version, device identifiers, the time the error occurred, the feature being used, the state of the website when the error occurred, and any communications or content provided at the time the error occurred.
We and our third-party partners may use cookies, pixel tags and similar technologies to automatically collect and store any of the above information. Cookies are small bits of information that are stored by a web browser. Pixel tags are very small images or small pieces of data embedded in images, also known as “web beacons” or “clear GIFs,” that can recognize cookies, the time and date a page is viewed, a description of the page where the pixel tag is placed, and similar information from your device. By using the website, you consent to our and our third-party partners’ use of cookies and similar technologies.
We also use Google Analytics, an analytics tool provided by Google, to collect and analyze information about your access and use of the website. This information is collected and processed by Google and may identify, for example, the name of the website, which parts of the site you visit, how you arrived at the website, the frequency and duration of those visits, how you navigate within the website, which elements of the website you interact with and other usage data. Google Analytics uses cookies and other identifiers to identify you each time you use the website. For more information about the data Google collects and how it uses that data, please visit www.google.com/policies/privacy/partners/.
Use and Sharing of Data
We may use the data we collect, including your personally identifiable information, for authentication purposes, to provide you with services that you request, and/or to personalize product or service information for you. We may also use the data we collect, including your personally identifiable information, to provide you with additional information about our products and services, to provide you with advertising based on your activity on our websites and on third-party websites, to optimize or improve our products, services and operations (including the effectiveness of our promotional or advertising campaigns), to manage customer information across Safe Chain Solutions, LLC websites, apps and other platforms and to detect, investigate and prevent activities that may violate our policies or be illegal, or for technical support, troubleshooting or account administration purposes. We may also share your personally identifiable information with our affiliates, agents, contractors, or trusted business partners in order that they may perform services for us. Our agents, contractors, or trusted business partners may use your information consistent with their own privacy notices.
We may also share your personally identifying information (i) as required by law, (ii) to protect and defend the rights of Safe Chain Solutions, LLC, the website, or the users of the website, (iii) as incident to a corporate sale, merger, reorganization, dissolution, bankruptcy, or similar event, (iv) under circumstances we believe reasonably necessary to protect the personal safety of users of Safe Chain Solutions, LLC products and services, the website or the public, or (v) as specifically directed by you.
We will share your personal information with third parties only in the ways that are described in this Privacy Notice. We do not sell your personal information to third parties.
We conduct research or analysis on users’ demographics, interests and behaviors based upon information provided to us during use of our website and we may combine your information with information collected from other individuals to produce anonymous, aggregated statistical information. Aggregated data does not include personally identifiable information. We use this demographic information, such as the percentage of male or female visitors, or the percentage of visitors within certain age brackets, to gain user insights or improve the content of our website. We also may share this anonymous, aggregated information, which does not include personally identifiable information, with third parties.
Safety, Efficacy and Quality
You consent to our use and disclosure of your personal information in the event we become aware of an adverse event or product complaint in order to (a) comply with any reporting requirements under applicable law, and (b) contact you for further information about the adverse event or product complaint.
Public Forums
You should also be aware that any communication you submit or that may be posted to any publicly viewable interactive feature such as a blog, community forum or testimonial page is a public communication and may be viewed by the general public. Therefore, you should not expect privacy or confidentiality of the content you submit to such services over our websites, whether or not it includes personal information about you. If you display your personal information in any communication submitted to such services or features, other individuals may collect and use your personal information. We are not responsible for, nor can we guarantee the protection of, any personal information you disclose in a communication submitted to such services or features for posting or contained in an email or other communication submitted to us for such posting, and thus, if you disclose personal information in any such material, you do so at your own risk.
Testimonials
From time to time, we display personal testimonials on our website in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at Care@SafeChain.com.
Communications
We may collect your contact information through the website to provide you product, safety or service information or other requested information or services. By providing your contact information to us, you consent to receive electronic communications, including email communications, from Safe Chain Solutions, LLC regarding the website and other related matters. If you subscribe to a newsletter(s) or request other product or service information, we will use your contact information to send such information to you. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at Care@SafeChain.com.
On some websites, if you choose to use our referral function to tell a friend about our website, we will ask you for your friend’s name and e-mail address as well as your information. The form automatically sends your friend a one-time e-mail inviting him or her to visit the website. We will only collect and use this information to send this invitation.
Surveys
We may provide you the opportunity to participate in surveys on our website. If you participate, we will request certain personally identifiable information from you. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and email address), and demographic and/or health information (such as zip code and health condition information).
Social Media Features
Our website may include social media features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our website. These Features may collect your IP address, which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social Media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the Privacy Notice of the company providing it. In addition, if you use social media or other third-party services (e.g., Facebook or Google) to login to the website, these third parties may be able to collect information about you in accordance with their own privacy notices. We do not control the privacy practices of these third parties, and you should review their privacy notices carefully.
Protecting Your Information
We have enacted commercially reasonable physical, technical, and administrative safeguards to secure your information that is stored on our systems. You should understand, however, that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100 percent secure.
Links to Other Websites
As a resource to our visitors, we may provide links to other websites. Please be aware that these other websites are not covered under this Privacy Notice. We suggest that when linking to another website, you always read that website’s privacy notice before volunteering any personally identifiable information.
Location Services
Some services on this website may make use of location-based data. If you allow these services, we may collect information about the Wi-Fi routers closest to you or the cell IDs of the towers closest to you. We may use this information to provide the requested service or to provide you content based upon your location. Although we may use or collect geo-location data, we are not capable of assisting in an emergency.
Special Note Regarding Website Use by Children
We do not knowingly collect or solicit personal information from anyone under the age of 13. This website is not intended or designed to attract children. If you are under 13, please do not send any personal information about yourself to us. If you believe that we might have any information from or about a child under 13, please contact us at Care@SafeChain.com and we will delete such information.
Notice to California Residents – Your California Privacy Rights
Under California law, a California resident with whom “Safe Chain Solutions, LLC” has an established relationship has the right to request certain information with respect to the types of personal information “Safe Chain Solutions, LLC” has shared with third parties for their direct marketing purposes, and the identities of those third parties, within the immediately preceding calendar year, subject to certain exceptions. All requests for such information must be in writing and sent to:
Safe Chain Solutions, LLC
ATTN: Compliance
822 Chesapeake Drive
Cambridge, MD 21613
Changes and Updates to this Privacy Notice
We reserve the right to modify this Privacy Notice from time to time. Therefore, this Privacy Notice may be updated periodically. If we make any material changes to our Privacy Notice, we will provide notice on this Website. We recommend that you check the Website from time to time for important changes to the Privacy Notice.
Contact Information
If you have any questions or concerns regarding this Privacy Notice, or the privacy practices set forth herein, please contact us directly as follows:
Safe Chain Solutions, LLC
ATTN: Compliance
822 Chesapeake Drive
Cambridge, MD 21613